Documentation/Server/Tickets
Server

Tickets

Private support tickets with a configurable panel and support team access.

Open dashboard

Overview

Create a ticket panel that members can use to open a private support channel. Configure the panel text, support role and optional logging before publishing it.

Requirements

  • okay needs Manage Channels.
  • Create a support role if you want staff access to be role based.

Setup

  1. Enable Tickets.
  2. Choose the support role and optional log channel.
  3. Customize the panel and preview it.
  4. Publish the ticket panel in Discord.

Examples

Button: Create ticket
Support role: Support Team
Log channel: #ticket-logs